Hotel · Front Desk
A front desk that already knows who is arriving, and what they owe.
Reservations, the tape chart, arrivals, check-in with ID, stay services, folios and checkout — one screen for the receptionist, one truth for the owner. Night audit closes the business day for rooms and restaurant together.
Checkout is a settlement, not a search
Room nights, restaurant bills and services are already on the folio, itemised, with GST. One payment closes it.
A room is never sold twice
Availability is decided on the server, atomically. Two receptionists, or a receptionist and a guest booking online, cannot take the last room at once.
The morning report agrees with itself
Night audit posts room charges and closes the day for the whole property, so rooms and dining report the same date.
Available today
What Front Desk does
Before arrival
- Reservations with a full lifecycle (hold, confirm, no-show, cancel)
- Direct online booking from your own property page, commission-free
- Availability that can never oversell
- Tape chart (room chart) and pre-assignment
- Group and multi-room bookings
- Rate plans, corporate and agent rates
- Rate calendar with restrictions: stop sell, closed to arrival or departure, min and max nights, booking windows
- Booking quote with GST, live
- Deposits
At the desk
- Arrivals and departures for the day
- Check-in with occupants and ID documents
- Room upgrades and moves
- Late arrival, no-show and cancellation
- Complimentary and house-use stays
- Wake-up calls and stay requests
Close of day
- Folio settlement and checkout
- Night audit and business-date close
- Manager report (day, month, year to date)
- Guest trial balance
On the roadmap: OTA channel manager (Booking.com, MakeMyTrip and others) · Multi-property groups. Full roadmap
One system
Front Desk works in step with
See it run your property.
A 30-minute walkthrough tailored to how you operate, or start the trial and set up your property today.
14-day free trial · no card needed