For hotels
Every arrival expected. Every folio exact.
Manaaki is a full property management system for independent hotels — reservations, tape chart, check-in with ID, folios, housekeeping, night audit and the manager report — with the restaurant running inside the same system, so dinner charges to the room without a chit.
- Booking
- Arrival
- Check-in
- Stay
- Room Service
- Folio
- Checkout
- Housekeeping
Today
What breaks when the property runs on separate systems
- The restaurant bill is re-typed into the PMS, or lost between them.
- Checkout waits while someone phones the kitchen about last night's dinner.
- Rooms and restaurant close their day at different times, so the reports never quite agree.
- Housekeeping status lives on a whiteboard the desk cannot see.
- A guest's ID is a photocopy in a drawer.
With Manaaki
What changes — all of it shipped
A tape chart that never oversells
Availability is decided on the server, atomically. Group bookings, pre-assignment and upgrades happen on one chart, and online bookings land on it too.
Your own booking page, no commission
Guests book on your property's public page; the reservation appears in the desk's online worklist to confirm. Rates and restrictions come from your rate calendar.
Check-in with the ID on file, encrypted
Occupants and their documents are captured at the desk. Numbers are stored encrypted and shown masked; only the owner or admin can reveal one, and it is logged.
Dinner charges to the room in one tap
The restaurant bill chooses the folio as its settlement. It shows on the guest's folio immediately and settles at checkout.
Corporate and agent accounts, without a spreadsheet
Route room nights to the company and extras to the guest. Credit terms, receivables ageing and statements are built in.
Night audit that closes the whole property
Room charges post for the business date, the day closes once for rooms and dining, and the manager report is ready in the morning.
Housekeeping the desk can trust
Dirty, cleaned, inspected, ready — kept separately from occupancy, with task sheets generated from the day's departures.
A front desk that already knows.
From reservation to night audit, the whole stay runs on one calm system — this is a full Hotel PMS, not a bolt-on.
- Booking
- Arrival
- Check-in
- Stay
- Room Service
- Folio
- Checkout
- Housekeeping
Before arrival
The stay is shaped before the guest reaches the door.
- Reservations
- Direct online booking
- Group bookings
- Tape chart
- Rate plans
- Rate calendar & restrictions
- Corporate & agent rates
- Booking quote with GST
- Deposits
At the desk
Arrivals move fast because everything is already known.
- Arrivals
- Check-in
- Guest ID, encrypted
- Room upgrades
- Late arrival
- No-show & cancellation
During the stay
Service keeps flowing — and every charge lands on the folio.
- Stay services
- Room service via QR
- Wake-up calls
- Complimentary & house use
- Housekeeping
- Room status
Departure
Checkout is a settlement, not a scramble.
- Departures
- Folio settlement
- Checkout
- Night audit
- Business day close
- Manager report
- Guest trial balance
Guests book online on your own property page, commission-free, and the reservation lands on the tape chart. OTA and phone bookings are entered at the desk today, with a live quote; an OTA channel manager is on the roadmap.
Where the connection pays for itself.
These aren't integrations between two products — they're what happens when both operations share one system.
Restaurant billRoom folio
A guest's dinner charges straight to their room. The folio carries it; checkout settles it — no paper chits crossing the lobby.
Guest's phoneYour kitchen
QR ordering at the table and in the room. Orders reach the kitchen directly, tied to the right table — or the right room.
PropertyOne business day
Rooms and restaurant close on the same business date. Night audit posts the day once, and reports agree with each other.
One teamOne platform
Front desk and floor staff live in one system — one sign-in, one roster, one record of who did what.
On the roadmap: OTA channel manager · multi-property operations · marketplace orders
The platform
Built from these parts of Manaaki
Front Desk
Arrivals, stays and departures on one calm cockpit.
Explore Front DeskHousekeeping
Room status that's actually true — cleaned, inspected, ready.
Explore HousekeepingBilling & Folios
GST-correct bills and folios that always reconcile.
Explore Billing & FoliosPOS
Take every order fast — tables, takeaway, delivery, phone.
Explore POSReports
Know today's truth tonight — sales, voids, stock, cash.
Explore ReportsFAQ
Questions owners ask
Can guests book online?
Yes. Your property gets its own public page with a booking engine: guests pick dates and a room, see the rate with GST, and book. The reservation lands on the tape chart and in the desk's online worklist to confirm, with no commission to anyone.
Does Manaaki connect to Booking.com, MakeMyTrip and other OTAs?
Not yet. Today OTA and phone bookings are entered at the desk, which takes under a minute with the booking quote. An OTA channel manager is on the roadmap, and you will not be asked to change systems when it arrives.
Can I set seasonal rates and restrictions?
Yes. Rate plans carry your rates by date, and the rate calendar lets you set stop sell, closed to arrival or departure, minimum and maximum nights, booking windows and price floors across a range of dates in one go.
How is GST on rooms handled?
Each room type carries its tax category, and every folio and consolidated invoice carries the correct GST. The booking quote shows rate, GST and total live. Automatic tariff-slab selection is on the roadmap; today you set the category per room type.
What hardware do I need?
A laptop or tablet with a browser at the front desk. For the restaurant, an Android phone and a Bluetooth thermal printer. There is no server to install and nothing to maintain on site.
Does Manaaki need an internet connection?
Yes. Manaaki is cloud-hosted, so the front desk, the restaurant and billing all need a working connection, and every device sees the same numbers because of it. A stable broadband line with a mobile hotspot as backup is what we recommend at the desk.
Is my guests' data safe?
ID document numbers are encrypted at rest and shown masked. Every reveal, void, discount and cash movement is recorded under the person who did it. Roles and permissions are per action, and owner-only actions can be delegated deliberately. See the Security page for the full picture.
How does pricing work for a hotel?
One price per property, with hotel and restaurant operations included. Details, and what you need to get started, are on the Pricing page.
On the roadmap for hotels: OTA channel manager · Tariff-slab GST automation · Multi-property groups. Full roadmap
See it run your property.
A 30-minute walkthrough tailored to how you operate, or start the trial and set up your property today.
14-day free trial · no card needed